At Skybliss Adventure, safety and customer experience are our top priorities. Since our activities depend heavily on weather, aviation permissions, and operational readiness, the following cancellation rules apply:

1. Customer-Initiated Cancellations

  • — More than 48 hours before the activity: - Full refund or free rescheduling.
  • — 24–48 hours before the activity: - 50% refund or one-time rescheduling (subject to availability).
  • — Less than 24 hours before the activity / No Show: - No refund. Rescheduling not permitted.

Note:

  • — Late arrival (over 3 hours) will be treated as a no-show.
  • — Tickets booked with discounts or offers are non-refundable.

2. Company-Initiated Cancellations (Weather / Safety / Technical Reasons)

Adventure aviation activities are sensitive to weather conditions, airspace permissions, and equipment inspections.

If we cancel your flight due to:

  • — Unfavorable weather (wind, rain, thermal activity, visibility)
  • — Technical or safety concerns
  • — Pilot unavailability
  • — Operational restrictions

You will receive:

  • — 100% refund OR
  • — Option to reschedule to any available date within 6 months

Your safety comes first—these decisions are made to protect you.

3. Mid-Activity Cancellations

If the flight/ride is cut short after takeoff due to sudden weather changes or safety concerns:

  • — Partial refund may apply depending on the duration completed. (This is always assessed fairly and transparently.)

4. Group Bookings / Events / Corporate Packages

  • – 25% advance is required to confirm the slot.
  • – Cancelling 7–15 days before event: 50% refund.
  • – Cancelling less than 7 days before event: No refund.
  • – Dates can be rescheduled once, subject to availability.

5. Gift Vouchers / Special Holiday Packages

  • – Non-refundable.
  • – Can be transferred to another person.
  • – Validity: 6–12 months depending on package.

6. Medical & Safety Requirements

If you are declared unfit to fly at the site due to health/weight/safety reasons:

  • – You may reschedule your activity. Refunds are subject to evaluation and safety rules.